Cancellation Policy

At rtwairtickets, we understand the significance of a clear and fair cancellation and refund policy, especially for the hotels listed on our website. Our primary goal is to ensure client satisfaction. To that end, we strive to offer flexibility and transparency in our processes. Here's how our cancellation and refund policies work for both airline tickets and hotel reservations:

We really realize that unexpected events sometimes cause you to cancel your appointments and reduce the total amount you paid at the time of booking. Despite our desire to provide our clients the same freedoms regarding cancellation and refund, we may also need to mention that there are certain factors, such as the association, and that occasionally it becomes difficult to handle the refund issues. Once they make a reservation with us, we advise our clients to go over all service-related rules for more clarity on our end and data.

Unused Rooms: If you change your plans and do not use your hotel room, no refunds will be issued for the unused nights.

Booking Rewards: When booking hotels through rtwairtickets, you may receive rewards such as complimentary breakfast, transportation throughout your stay, and airport pickup. These perks are subject to availability and hotel policies and may change without notice.

No-Show Policy: A no-show occurs when you fail to check in for your reservation without prior notice. If you are unable to check in, please contact the hotel immediately. Refunds for prepaid reservations are not provided if you do not show up.

Booking Modifications: Changing your booking dates or making other modifications may incur additional costs as per the hotel's policy. It’s important to review these policies before making changes.

Early Departures and No-Shows: Refunds for early departures, no-shows, and cancellations are governed by our firm regulations. We only offer refunds for cancellations made within 24 hours of booking.

Refund Method: Refunds are processed only to the original payment method used for the reservation. We do not accept alternative payment methods or accounts.

Processing Time: Refunds are typically reflected in your bank account within ten to fifteen days. In some cases, it may take up to 90 days for the funds to appear, depending on your bank’s processing times.

Timing: Refunds are not available for cancellations made less than 72 hours before the scheduled flight.

Cancellation Methods: Cancellations must be made by phone. We do not accept cancellations via email or chat.

Airline Policies: We adhere to the airline’s cancellation policies and cannot guarantee refunds once your reservation is canceled.

No-Show Policy: A “no-show” is defined as failing to board the flight without prior notification. No-show reservations generally do not qualify for any refunds or waivers from the carrier.

24-Hour Refunds: Refunds are available for reservations canceled within 24 hours of booking.

Refund Method: Refunds are processed only to the original payment method used for the reservation. We do not accommodate refunds to alternative accounts.

Processing Time: Refunds typically appear in your account within ten to fifteen days, though in some cases, it may take up to 90 days.

Service Fees: For cancellations made within 24 hours of booking, we waive any service fees. However, refunds are subject to the hotel’s policies and may not be available if cancellations are made after this period.

Review Policies: We advise all clients to thoroughly review all service-related rules and hotel policies to understand the terms before making reservations.

Thank you for choosing the rtwairtickets. We are committed to providing a seamless booking experience and appreciate your understanding of our policies. For any questions or further assistance, please contact our support team.